Support for Teachers
The FEH BOCES Instructional Support Services team strives to support teachers in our BOCES and in our component districts with useful resources, workshops, and other professional development opportunities. We strive to help teachers and other instructional staff do and be their very best.
Conferences
2026 Administrators’ Leadership Conference:
Leadership is Not a Solo Act
July 8-9, 2026
Pre-conference: July 7, 2026
Olympic Conference Center, Lake Placid, NY 12946
Directions via Google Maps
The Administrators’ Leadership Conference will be back in Lake Placid in 2026 for our 37th annual event! If you have questions regarding conference registration, lodging, or lodging and hotel reservations, please contact Candi.

The Education and Training Consortium (ETC…)
The Education and Training Consortium (ETC…) was created in June 1993 when the Adirondack Teacher Center (ATC), Franklin-Essex-Hamilton BOCES Office of Special Services, and the Special Education Technical Assistance Support Center (SETASC) collaborated to provide the Franklin-Essex-Hamilton region with coordinated programs, training opportunities, and resources.
The Goals of ETC… Are to
- Provide a centralized calendar of professional development opportunities.
- Offer meaningful, locally-based programs in response to expressed local needs.
- Act as a clearinghouse for new materials.
- Serve as a resource to the constituents.
The Following is a Description of ETC…’s Major Initiatives
- Federal and State Initiatives – training and technical assistance are provided on various federal and state initiatives. In addition, a number of initiatives have been expanded to allow for full exploration and implementation within the Franklin-Essex-Hamilton region
- Educational Reform and Best Practices Training – workshops and information sessions which serve to keep constituents apprised of the latest issues in educational reform, research-based instructional strategies, and program structures that enhance the education of students with diverse learning needs.
- Regional Needs Assessment – surveys for instructional staff are conducted, compiled, and analyzed yearly to identify needs for professional development opportunities. The surveys are used to provide districts and Etc… with disaggregated results of staff needs for Professional Development Plans, regional staff development, and emerging needs.
- The Education Connection Newsletter – a quarterly newsletter announcing staff development opportunities, listing resources available for loan, and providing the region with informational articles, including state and local initiatives, as well as research-based instructional practices.
- Staff Development Day – A release day for instructional and support staff in all nine BOCES component districts provides the opportunity for staff development activities across the region. ETC…, with the help of district representatives, plans this annual event.
NCRPC’s Team

Carol Burgess, Senior Account Clerk
The constant of the ISS team, Carol, has been in her position for 5 years. She has been a dedicated member of FEH for 19 years. If we have a question, Carol is the person we ask. WWCD- What would Carol do?

Alexandria Harris, Director of Curriculum Coordination
Alexandria recently transitioned from Interim Principal at Adirondack Educational Center to the Office of Instructional Support Services. She is excited to help districts meet their curriculum and instruction goals. Alexandria is a certified 7-12 Social Studies teacher and School Building Leader.

Darcy Rabideau, Director of Instructional Support Services
Darcy joined FEH on January 2. She returns to the Malone area, where she taught math and did some administrative work at Franklin Academy for 17 years. Most recently, she was the Director of Pupil Personnel Services at Northern Adirondack in Ellenburg. Darcy looks forward to seeing some familiar faces and working with the FEH region.
Support Services Links
More Information
- Professional Learning Opportunities – My Learning Plan
- Project Identity (Project ran: January 2022 – June 2024)
- Project Transformation
Links For Instructors
Regional
- DASA (Dignity for All Students)
- School Library System
- Adirondack Teacher Center
- North Country STEM Learning Network
- North Country Regional Partnership
State
Tools
Instructional Support Contacts
We’re happy to work with our component districts to create customized professional development offerings. Don’t hesitate to reach out!
For information regarding our Arts in Education or Exploratory Enrichment services, please contact Carol Burgess.
Accessibility Note
If you are unable to access any document on this web page, please contact the Communications Office so that we may provide the information in another format.